CONFLICT MANAGEMENT

group of coworkers talking in a circle with focus on young black man speaking

ethnically diverse group of people sitting in office chairs in a circle drinking coffee and talking

Defining Conflict Pack

Conflict Management

This learning pack is made up of four separate courses that lay the groundwork for acquiring what it takes to manage conflict and become a conflict leader. Foundation of a Conflict Leader 1.0 identifies the terms, ideas, practices, and common languages of the conflict management landscape, while Foundation of a Conflict Leader 2.0 transitions the course transitions to practical actions to apply in day-to-day practices.

Start Learning

focus on white, brunette man and woman sit next to each other in work group circle

Conflict Management Bundle

Conflict Management

The Conflict Management Bundle includes the Defining Conflict Pack, Diversity Course, 9 Conflict Competencies, and Workplace Mediation Process. These courses begin by laying the groundwork for acquiring what it takes to manage conflict and become a conflict leader.

Start Learning

graphic of tree made out of hands of different skin shades to represent diversity

Diversity Course

Conflict Management

In today’s global climate, actively working for diversity, equity, and inclusion within an organization are important toward creating a positive and respectful work culture. This course will demonstrate an understanding of contributions made by individuals from diverse and/or underrepresented groups, critically examine individual’s attitudes about diverse and/or underrepresented groups, identify how diversity issues impact us in our daily interaction and in the workplace...

Start Learning

young black man in suit and white woman with red hair sitting in front of laptop in discussion

9 Conflict Competencies

Conflict Management

Competencies are the 9 key skills that allow us to assess others, develop solutions, and mediate conflict. These 9 competencies include Awareness, Empathy, Engagement, Active Listening, Reframing, Responding, Solution Design, Solution Delivery, and Accountability.

Start Learning

white woman with curly red hair and freckles sitting inquisitively in front of laptop talking with another person

Workplace Mediation Process

Conflict Management

The Workplace Mediation Process is a course made up of four parts intended to develop the skills necessary to handle conflict in the workplace. This course allows you to learn about the mediation process. Mediation is an informal and flexible dispute resolution process.

Start Learning

WildLIFE High

Conflict Management

WildLIFE High is a unique social-emotional learning (SEL) program focused on the skills young people need to build meaningful relationships, manage conflict, identify threats to mental well-being, and strengthen their emotional intelligence.

Start Learning

Volume purchase discounts available for all programs above. Contact enlighten@tamu.edu for more information.

ENLIGHTEN TOGETHER

TRAINING